Audi S3-2016- bag of shit- Owned

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Re: Audi S3-2016- Owned

Post by Il Duce @ Fri Mar 16, 2018 9:56 am

Aesgarth wrote:Did you get anywhere with twitter? if not, post more.


Nope. No reply.

Had a response on FB just asking if I'd opened a case with customer services, which I did.
It's been "escalated to a manager" but the fvcker hasn't been in touch yet.
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Re: Audi S3-2016- Owned

Post by Aesgarth @ Fri Mar 16, 2018 10:01 am

Il Duce wrote:
Aesgarth wrote:the guy on SRS is asking if you'd be interested in speaking to him directly and sharing information.

https://audisrs.com/viewtopic.php?f=94&t=71480&p=764922#p764922


Yes pm me his email.

Some users couldn’t be added as they have disabled private message receipt.
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Re: Audi S3-2016- Owned

Post by Il Duce @ Fri Mar 16, 2018 10:10 am

Aesgarth wrote:
Il Duce wrote:
Aesgarth wrote:the guy on SRS is asking if you'd be interested in speaking to him directly and sharing information.

https://audisrs.com/viewtopic.php?f=94&t=71480&p=764922#p764922


Yes pm me his email.

Some users couldn’t be added as they have disabled private message receipt.


Shit. Changed during the CBP fiasco. Back to normal now.
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Re: Audi S3-2016- Owned

Post by Il Duce @ Fri Mar 16, 2018 2:14 pm

Audi uk customer services can only go on what the dealer says and can't do anything more.

So they don't serve the customer at all. They are impotent.

He didn't like it when I told him he was impotent.
The shiny suited deskcvnt.
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Re: Audi S3-2016- Owned

Post by Aesgarth @ Fri Mar 16, 2018 2:34 pm

So they're utterly pointless then..... Since you'd only use them if you had a problem you couldn't resolve with the dealer......
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Re: Audi S3-2016- Owned

Post by Il Duce @ Fri Mar 16, 2018 3:00 pm

Aesgarth wrote:So they're utterly pointless then..... Since you'd only use them if you had a problem you couldn't resolve with the dealer......



Exactly. He couldn't seem to grasp this.
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Re: Audi S3-2016- Owned

Post by Il Duce @ Fri Mar 16, 2018 4:05 pm

Audi UK directed me to one of the top people in cardiff audi.

I said. My clutch is fvcked. I want to test a part of it. Who do you want to test it so you can't disagree with the out come after you cnut. (or something like that)

Here's his email:

Thank you for your e-mail, due to the nature of your issue I will ask our senior Aftersales Manager to look into the diagnosis and consider how best we move forward in support of you.
However as an Audi Centre we operate within the Audi Standards and therefore we would always work to follow the protocols set out by the Brand and therefore work toward having items that fail as much as possible covered by warranty and by doing this ensure the least cost applied to our customers directly.

Translated:
This looks tricky so i'm going to pass this shit onto someone below me and he'll work out what's best for you.
Obviously when I say best for you, I mean best for you in the way that Audi UK allows.

It's no prob though blud, weez aving a sweeet warranteee like and iss stopping you pissing yo cash wen tings gettin broked. But nat all tings ok? Jess the shit that don't break ok?
Laterzzzz!
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Re: Audi S3-2016- Owned

Post by Pigeon @ Fri Mar 16, 2018 4:22 pm

I don't care whether they are covered by warranty or not, I don't want to have items that fail as much as possible in any case.
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Re: Audi S3-2016- Owned

Post by S1K @ Fri Mar 16, 2018 6:30 pm

Pigeon wrote:I don't care whether they are covered by warranty or not, I don't want to have items that fail as much as possible in any case.

Well now you're just being picky you awkward bastard.

Where would the fun be in cars which didn't break and car dealers who weren't cnuts?
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Re: Audi S3-2016- Owned

Post by Il Duce @ Mon Mar 19, 2018 9:20 am

I tried screaming at Audi UK. Here is his reply. It took 2 days because "it has to be checked by quality control": i.e . the legal team to make sure he hasn't fvcked up.

"Dear sucker

Thank you for contacting Audi UK.

I was concerned to learn of the issues you have experienced with your vehicle and would like to apologise for the inconvenience this has caused. I do appreciate that your expectations of reliability and build quality are high when you purchase an Audi and that any failure is most disappointing.

While Audi takes pride in producing vehicles which are strong and long lasting, like any other vehicle manufacturer, it is not possible to guarantee that the many components which go into the complex build will never fail.

As such, there must come some point in time when the responsibility for work of this nature cannot be accepted in any part by the manufacturer and the cost must be met by the owner.

Although this is not the response you were hoping for, I hope that I have explained the reasons for my response, and would like to assure you that we have given your case our fullest attention.


My reply was
Dear cnut,
Rarely have seen so many words, that together, mean so little.
My car may be broken and you are making me pay for it but at least I'm not employed to do such a pointless and worthless task.
You poor soul.


It also appears The Ombudsman can't help because it is a business lease.

So it's me V Cardiff Audi. Ding ding! Round 3!
Last edited by Il Duce on Mon Mar 26, 2018 9:13 am, edited 1 time in total.
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Re: Audi S3-2016- Owned

Post by Aesgarth @ Mon Mar 19, 2018 9:48 am

Bunch of tw@ts.
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Re: Audi S3-2016- bag of shit- Owned

Post by Il Duce @ Fri Mar 23, 2018 1:20 pm

The car is back with a boot full of dead clutch parts.

The Motor Ombudsman has opened a case on it and they say I have to approach Essex Audi with a specialist report on the clutch pressure plate. They recommend DAKRA as an inspector.
DAKRA have replied saying they can only do a visual inspection which will probably show nothing.
Sachs will only accept the part for specialist testing from a dealer.
The dealer won't send it to Sachs.

Looks like it's game over.
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Re: Audi S3-2016- bag of shit- Owned

Post by Aesgarth @ Fri Mar 23, 2018 1:39 pm

What reason have the dealership given for not sending it for testing?
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Re: Audi S3-2016- bag of shit- Owned

Post by Deuteronomy @ Fri Mar 23, 2018 2:05 pm

I love the title update :D
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Re: Audi S3-2016- bag of shit- Owned

Post by Dirk @ Fri Mar 23, 2018 2:49 pm

Il Duce wrote:I have to approach Essex Audi .

I'm confused. Why Essex Audi?

Not the obvious outfit when you live in the valleys

Insert joke about living near slag heaps rather than near heaps of slags
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Re: Audi S3-2016- bag of shit- Owned

Post by Il Duce @ Fri Mar 23, 2018 3:15 pm

Aesgarth wrote:What reason have the dealership given for not sending it for testing?


They said it's pointless because it looks fine.


I know.
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Re: Audi S3-2016- bag of shit- Owned

Post by Il Duce @ Fri Mar 23, 2018 3:17 pm

Dirk wrote:
Il Duce wrote:I have to approach Essex Audi .

I'm confused. Why Essex Audi?

Not the obvious outfit when you live in the valleys

Insert joke about living near slag heaps rather than near heaps of slags


Supplying dealer.
It makes no difference as they're all a shower of shiny suited shits.
I hope they all get cancer.
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Re: Audi S3-2016- bag of shit- Owned

Post by Aesgarth @ Fri Mar 23, 2018 4:30 pm

Il Duce wrote:
Aesgarth wrote:What reason have the dealership given for not sending it for testing?


They said it's pointless because it looks fine.


I know.

If it looks fine (which it did) then it shouldn't need replacing... I have a nagging feeling they've come close to digging themselves a hole here. just possibly not close enough.
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Re: Audi S3-2016- bag of shit- Owned

Post by Il Duce @ Fri Mar 23, 2018 5:32 pm

Aesgarth wrote:
Il Duce wrote:
Aesgarth wrote:What reason have the dealership given for not sending it for testing?


They said it's pointless because it looks fine.


I know.

If it looks fine (which it did) then it shouldn't need replacing... I have a nagging feeling they've come close to digging themselves a hole here. just possibly not close enough.


"looks fine" in that they couldn't see anything obviously broken. I pointed out that you couldn't SEE a weak pressure plate but they said that a weak pressure plate wouldn't have that end result.

That said here's a quote from the Sachs tech page:

"Torsional damper destroyed by overloading
Cause:

Low-revving driving style. Driving in high gear at low speed and full throttle.
Extreme irregular engine operation
Worn joints in the driveline
Consequence:

Fragments are thrown outwards and get stuck in the facings.


And this from the RAC report:

Dual Mass Flywheel: This had been removed from the vehicle. Excess heat bluing along with
hot spots / slippage marks were present on the drive face and a considerable amount of
friction material dust / deposits had gathered around the outer periphery.


I'm not sure if they are the same thing though.
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Re: Audi S3-2016- bag of shit- Owned

Post by CJ+ @ Sat Mar 24, 2018 9:11 am

Did they really just say you drive like a tw@t?
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Re: Audi S3-2016- bag of shit- Owned

Post by Il Duce @ Sat Mar 24, 2018 9:30 am

CJ+ wrote:Did they really just say you drive like a tw@t?


They just phrased it differently: "you drive with your foot resting on the clutch like a fvcking spastic"

I'm not sure if I'm more pissed off at that or the £1700 bill.

Anyway Audi can fvck off.
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Re: Audi S3-2016- bag of shit- Owned

Post by Doctor Congo @ Sat Mar 24, 2018 9:49 am

Can you exit the lease early and get something else?
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Re: Audi S3-2016- bag of shit- Owned

Post by Il Duce @ Sat Mar 24, 2018 10:08 am

Doctor Congo wrote:Can you exit the lease early and get something else?


More trouble than it's worth. there's only 7 months to go so I intend to rag the arse off it until it goes.

If I can find a good deal I fancy an XC40.
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Re: Audi S3-2016- bag of shit- Owned

Post by Doctor Congo @ Sat Mar 24, 2018 6:00 pm

Il Duce wrote:
Doctor Congo wrote:Can you exit the lease early and get something else?


More trouble than it's worth. there's only 7 months to go so I intend to rag the arse off it until it goes.

If I can find a good deal I fancy an XC40.


Good choice I think. They look lovely. The interiors are very stylish. I’d quite fancy one myself but put off leasing by mileage restrictions.

Will probably buy a 10-12k barge next.
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Re: Audi S3-2016- bag of shit- Owned

Post by Disastrous @ Sat Mar 24, 2018 6:41 pm

Il Duce wrote:
Doctor Congo wrote:Can you exit the lease early and get something else?


More trouble than it's worth. there's only 7 months to go so I intend to rag the arse off it until it goes.

If I can find a good deal I fancy an XC40.



Too small inside, no?

I’m arguing with Volvo about my xc60. They ‘used the wrong model year’ to quote me so now want more deposit. This has annoyed me so I’m looking elsewhere. They are really nice cars but insanely expensive really.

Hate buying cars.
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Re: Audi S3-2016- bag of shit- Owned

Post by Doctor Congo @ Sat Mar 24, 2018 7:43 pm

Disastrous wrote:
Il Duce wrote:
Doctor Congo wrote:Can you exit the lease early and get something else?


More trouble than it's worth. there's only 7 months to go so I intend to rag the arse off it until it goes.

If I can find a good deal I fancy an XC40.



Too small inside, no?

I’m arguing with Volvo about my xc60. They ‘used the wrong model year’ to quote me so now want more deposit. This has annoyed me so I’m looking elsewhere. They are really nice cars but insanely expensive really.

Hate buying cars.


Is it the new xc60?
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Re: Audi S3-2016- bag of shit- Owned

Post by Il Duce @ Mon Mar 26, 2018 9:07 am

Disastrous wrote:
Il Duce wrote:
Doctor Congo wrote:Can you exit the lease early and get something else?


More trouble than it's worth. there's only 7 months to go so I intend to rag the arse off it until it goes.

If I can find a good deal I fancy an XC40.



Too small inside, no?

I’m arguing with Volvo about my xc60. They ‘used the wrong model year’ to quote me so now want more deposit. This has annoyed me so I’m looking elsewhere. They are really nice cars but insanely expensive really.

Hate buying cars.



Too small? I'm a slim Italian remember, not some fat Welsh bloke.
No idea about prices yet as they only have the fully loaded "first edition" on the website at £40k.
I think I can get the model and spec I want for about £32k which should work out the same sort of price as the fvckingaudi.
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Re: Audi S3-2016- bag of shit- Owned

Post by Disastrous @ Mon Mar 26, 2018 10:10 am

Doctor Congo wrote:
Disastrous wrote:
Il Duce wrote:
Doctor Congo wrote:Can you exit the lease early and get something else?


More trouble than it's worth. there's only 7 months to go so I intend to rag the arse off it until it goes.

If I can find a good deal I fancy an XC40.



Too small inside, no?

I’m arguing with Volvo about my xc60. They ‘used the wrong model year’ to quote me so now want more deposit. This has annoyed me so I’m looking elsewhere. They are really nice cars but insanely expensive really.

Hate buying cars.


Is it the new xc60?


Yeah, it looks very nice indeed inside. Germany told me today to stop being grumpy and just agree to it but I’ve spent the weekend looking at Ford Ranger Wildtraks and want one deeply.
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Re: Audi S3-2016- bag of shit- Owned

Post by S1K @ Mon Mar 26, 2018 10:33 am

No no no Dis. The Ford is an agricultural vehicle.
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Re: Audi S3-2016- bag of shit- Owned

Post by Damien Thorn @ Mon Mar 26, 2018 10:36 am

I want one of those as well.
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